Step-by-step support from concept to completion
Starting your first timber frame project is an exciting opportunity and with Donaldson Timber Systems, it’s simpler than you might think.
With over fifty years of experience and a reputation for reliability, we guide you through every stage of the process, helping you deliver high-quality, cost-efficient homes with confidence.
Our approach is collaborative, transparent and proven. From the first conversation to final handover, we make sure everything runs smoothly, on time and within budget.
Step 1
Discovery and chat
Every project begins with a conversation.
We take time to understand your goals, design intent, budget and programme requirements. Whether you are building affordable homes, private housing or commercial developments, our team will help you choose the most suitable timber frame system for your needs.
You’ll get clear advice on buildability, performance and cost — helping you make informed decisions right from the start.
Talk to our technical and commercial team
Step 2
Design and technical collaboration
Our in-house design and engineering teams work closely with your architects and consultants to create detailed digital models of your project.
We ensure that every interface and component is fully coordinated before manufacture, reducing risk, waste and delays on site.
This early design collaboration is key to achieving cost efficiency and seamless delivery.
Learn how we support your design process
Step 3
Commercial appraisal and programme planning
Before any work begins, we provide a detailed commercial appraisal giving you full visibility of costs, savings and programme efficiencies.
We’ll identify opportunities to reduce prelims, improve cash flow and shorten delivery timelines.
Our customers often find that by moving to timber frame, they can reduce build time by up to 12 weeks and achieve greater cost certainty overall.
Explore the commercial benefits of timber frame
Step 4
Offsite manufacture
Once the design is approved, your project moves into one of our UK offsite manufacturing facilities.
Here, we combine digital design, automation and skilled craftsmanship to produce precision-engineered panels with factory-fitted insulation, membranes and service zones.
This ensures consistent quality, accuracy and performance every time.
See offsite construction in action
Step 5
Delivery and Installation
Panels are delivered to site in sequence through our just-in-time delivery system and installed by qualified timber frame specialists.
This approach reduces site storage, waste and handling, while ensuring a clean, safe and efficient build.
Our site teams work closely with your project managers and follow-on trades to maintain programme certainty and achieve weathertight status quickly, often in half the time of traditional construction.
Learn how we build
Step 6
Quality assurance and support
Every project is backed by independent certification and continuous quality checks throughout manufacture and installation.
Our systems are accredited by NHBC Accepts, BOPAS+, BBA and the Structural Timber Association Gold Standard, giving you complete confidence in compliance, safety and performance.
We also provide ongoing technical support and training for your site teams, ensuring a smooth transition and reliable delivery every step of the way.
Read about our accredited quality
Step 7
Quality assurance and support
When your project is complete, we remain on hand to provide aftercare, technical advice and continued support.
Our relationship doesn’t end at handover, we are your long-term partner in building better, more sustainable homes for the future.
Build with confidence. Build with Donaldson Timber Systems.
Start your first timber frame project with us now.
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Your first project roadmap
Greener, faster, better.