Site services
From blueprint to built – expertise to support you.
At Donaldson Timber Systems, our commitment doesn’t end at the factory door.
We provide a complete range of on-site services to ensure that every timber frame structure is installed safely, efficiently, and to the highest standards of quality and compliance.
From qualified installation teams and dedicated project management to waste management and handover inspections, our site services give customers total confidence that every build will perform exactly as designed.
Project management and site coordination
Each project is led by an experienced Donaldson Timber Systems Contracts Manager who coordinates between our design, manufacturing, and construction teams to ensure a smooth build process from start to finish. They work alongside your site team to ensure we meet your build programmes and work to your health and safety standards. Our project management services include:
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Pre-construction planning and sequencing
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Liaison with your site teams for a straightforward installation
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Delivery scheduling and just-in-time logistics
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On-site progress tracking and reporting
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Quality assurance and compliance checks
Our in-house engineering team provides full technical support, ensuring each system meets structural, acoustic, and regulatory requirements specific to your project.
Qualified installation teams
Each of our timber frame systems are installed by qualified and experienced installation teams, supported by skilled construction teams who meet our strict competency standards.
Our installers are fully trained in timber frame construction, offsite installation, and Modern Methods of Construction (MMC) best practice, ensuring accuracy, safety, and quality on every project.
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Specialists in closed panel timber frame and open panel systems
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Trained to meet Future Homes Standard performance levels
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Aligned to NHBC and BOPAS installation requirements
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Committed to safe working, precision fitting, and programme efficiency
Technical assurance you can depend on
Quality and compliance are non-negotiable for public and commercial sector builds — and our systems deliver both.
All our timber frame systems are:
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Fully certified by NHBC Accepts, BOPAS, and BBA.
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Manufactured to ISO 9001, 14001 and 45001 standards.
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Designed for a 60-year lifespan, validated by independent testing.
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Built for strength and fire performance, with options for 30- and 60-minute fire-rated walls.
Our in-house engineering team provides full technical support, ensuring each system meets structural, acoustic, and regulatory requirements specific to your project.
Customer site manager support
We understand that every site is different. That’s why our dedicated Contracts Managers work alongside your team to provide:
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On-site coordination and supervision
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Technical advice and problem-solving
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Health & Safety oversight
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Regular updates and performance reporting
Having our experienced construction team on site ensures clear communication, consistent quality, and faster decision-making, keeping your build running smoothly.
Why our site services make the difference
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Qualified installation teams
Confidence in quality, safety, and accuracy on site.
Dedicated project management
Seamless coordination from design to delivery.
Customer site manager support
On-site expertise, guidance, and communication.
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Efficient waste management
Cleaner, safer, more sustainable construction sites.
Independent quality inspections
Assurance that every frame meets certification standards.
Smooth handover on completion
Ready-for-fit-out structures delivered on time, every time.
On-site construction support and waste management
Sustainability and efficiency continue beyond the factory.
Our site teams actively manage materials, packaging, and waste to reduce environmental impact and maintain safe, organised work areas.
Reduced on-site waste thanks to offsite manufacture
Minimal storage requirements through just-in-time delivery
Reuse and recycling of timber and packaging materials
Compliance with ISO 14001 Environmental Management standards
Quality inspections and handover
Before completion, every installation undergoes rigorous quality and compliance checks conducted by our site supervisors and technical team.
We verify structural alignment, fixings, insulation placement, and air-tightness preparation to ensure your build meets our accredited standards.
At handover, customers receive:
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Detailed completion inspection reports
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Compliance certification
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As-built documentation
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A clear, ready-for-fit-out structure
This meticulous process ensures that every timber frame building we deliver performs to the specification, meets building regulations, and achieves the high standards of durability and performance expected from us.
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